Privacy Policy
Last updated: September 30, 2026
baku is built on a simple privacy promise: we never connect to your bank, we collect as little as possible, and we never sell your data. This policy explains exactly what that means.
The short version
- No bank logins. Ever. We never ask for or access your bank or card accounts, card numbers, or transaction history.
- We never sell or rent your data — not to advertisers, data brokers, banks, or anyone else.
- We collect only what we need to run baku: your account info, the cards you choose to track, and basic technical data.
- You can access, export, or delete your data at any time.
Who we are
baku is operated by Chester Leung (“baku,” “we,” “us”). This policy applies to the baku website and app. For how the Service works in general, see our Terms of Service.
Information we collect
Account information
You sign in with Google or with an email address and a password. With Google, we receive your name and email address and a Google account identifier, and never your Google password. With email, we hold your email address; your password is stored only as a one-way hash, so no one at baku can read it. We use these to create and identify your account, and to send the messages that confirm your address or reset your password.
Your card portfolio
The information you enter to use baku: which cards you hold, their anniversary dates, any nicknames you add, which credits you choose to track, and the usage you log (for example, marking a credit “used”). To be clear, this is notyour actual card or bank account — it’s just a list of card types and the credits you’re keeping an eye on. We do not collect card numbers, expiration dates, CVVs, or banking credentials.
Payment information
If you subscribe to baku Pro, payments are handled by Stripe. Stripe collects and processes your payment details directly; we never receive or store your full card number. We keep a record of your subscription status and basic billing metadata (such as whether you’re an active subscriber) so we can provide the paid features.
Technical and usage data
Like most websites, we automatically receive some technical information when you use baku — such as your IP address, browser and device type, and pages viewed. We use a privacy-friendly, cookieless analytics tool to understand aggregate usage. We use cookies only as needed to keep you signed in and secure your session.
How we use your information
- To provide baku — show your credits, track usage, and run your account.
- To process payments and manage baku Pro subscriptions.
- To send you essential service messages (for example, account or billing notices).
- To maintain security, prevent abuse, and debug problems.
- To understand aggregate usage so we can improve the Service.
- To comply with legal obligations.
What we don’t do
- We don’t sell or rent your personal information.
- We don’t connect to or pull data from your financial accounts.
- We don’t share your data with advertising networks or use it to target ads.
Who we share information with
We don’t sell your data. We do rely on a small set of trusted service providers (“subprocessors”) to operate baku, and they only handle your data to perform services for us:
- Supabase — database hosting and authentication (stores your account and card data).
- Vercel — application hosting and infrastructure.
- Google — sign-in (OAuth), if you choose it.
- Stripe — payment processing for baku Pro.
- Resend — sending transactional and account emails.
- Analytics — a privacy-friendly, cookieless analytics tool for aggregate usage metrics.
We may also disclose information if required by law, to protect the rights, safety, or property of baku or others, or in connection with a merger, acquisition, or sale of assets (in which case we’ll require the successor to honor this policy).
AI assistants and connected apps
You can choose to connect an AI assistant (such as ChatGPT or Claude) to your baku account. This is optional, and nothing is shared until you approve the connection on a baku consent screen while signed in.
- What a connected assistant can do:read the cards in your portfolio and each credit’s remaining balance and deadline, mark a credit as used, and undo that entry. It cannot add, edit, or remove cards, or change your account.
- What we receive: only the specific request the assistant makes (for example, which credit to mark used, the amount, the date, and any note it attaches). We do not receive the rest of your conversation.
- What the assistant receives:the portfolio and credit information described above, returned in response to its requests. Once delivered, that information is handled by the assistant’s provider (for example, OpenAI or Anthropic) under their terms and privacy policy, not this one.
- What is never involved:card numbers, expiration dates, CVVs, bank credentials, or transactions. baku doesn’t hold them, so an assistant can’t get them from us.
- Disconnecting:remove baku from the assistant’s settings at any time, or email us and we’ll revoke its access on our side. We keep a record of which assistants you’ve approved until access is revoked or your account is deleted.
Data retention
We keep your information for as long as your account is active or as needed to provide the Service. If you delete your account or ask us to delete your data, we’ll remove your personal information from our systems within a reasonable period, except where we’re required to retain certain records (for example, billing records) by law.
Your rights and choices
Wherever you live, you can access, correct, export, or delete your baku data. To do any of these, use the controls in the app where available, or email us at hello@usebaku.comand we’ll help.
Depending on where you live, you may have additional rights:
- California (CCPA/CPRA):the right to know what personal information we collect, to delete it, to correct it, and to opt out of sale or sharing — and we don’t sell or share your personal information.
- EU/UK (GDPR): the rights of access, rectification, erasure, restriction, portability, and objection. Our legal bases for processing are performing our contract with you, our legitimate interests in operating and securing baku, and your consent where applicable.
We won’t discriminate against you for exercising any of these rights.
Security
We take reasonable measures to protect your information, including encryption in transit and access controls that keep each user’s data scoped to their own account. No system is perfectly secure, so we can’t guarantee absolute security, but the deliberately small amount of non-sensitive data baku holds is part of the design.
International users
baku is operated from the United States, and your information is processed and stored in the U.S. and other countries where our service providers operate. By using baku, you understand that your information may be transferred to and processed in countries with different data protection laws than your own.
Children
baku is not intended for anyone under 18, and we don’t knowingly collect personal information from children. If you believe a child has provided us information, contact us and we’ll delete it.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll update the “Last updated” date above and, where appropriate, notify you.
Contact
Questions about your privacy or this policy? Email hello@usebaku.com.